Today, we’re going to be looking at an American based online travel agency called JustFly.com. JustFly was launched in 2010 and has been steadily growing since then. Today, JustFly is one of the largest online travel agencies to serve the American public. Based on our initial investigations JustFly does indeed offer competitive pricing. We compared them against some of their competitors like Cheapoair and Expedia for US flight paths. Our findings each and every time was that JustFly was cheaper each and every time.

Who’s Cheaper, JustFly, Expeidia or Cheapoair?

The first test we did was between JustFly, Expeida and Cheapoair. The top 3 online travel agencies in the US. In this instance we compared the 3 for a flight from Chicago, Illinois (ORD) to Newyork (NYC) from May 1st to May 15th 2018.

Price Comparison 1

JustFly Price Review – $118.40

Cheapoair Price Review – $123.40

Expedia Price Review – $119.00


LAX and SFO May 1 and May 15 The second comparison we looked at was for another popular flight path departing from Los Angeles (LAX) to San Fransisco (SFO). We used the same dates, May 1rst to May 15th 2018.

Price Comparison 2

JustFly Price Review – $81.40

Cheapoair Price Review – $109.40

Expedia Price Review – $82.00


The final price comparison we did was for Los Angeles (LAX) to NewYork (NYC)

Price Comparison 3

JustFly Price Review – $289.65

Cheapoair Price Review – $301.15

Expedia Price Review – $288.00


You can see that in each instance JustFly was the online travel agency offering the lowest possible prices. However, Expedia did come in a close second place. These prices were generated based on the post popular flight destinations in the US. Next, we’ll have a look at some review platforms to see what in general JustFlys customers think about them. There are only a handful of trustworthy review platforms that actually require customers to submit proof of pruchase before leacing a review and so those are the platforms that we’re going to focus on in this review.

The platforms are SiteJabber, TrustPilot and Feefo. Let’s have a look at the overall scores that JustFly received on these review platforms.

SiteJabber Reviews for JustFly 2018

So, looking below we can see that the total number of reviews that JustFly has received from customers on SiteJabber is 2,400 and their overall score is a 3.5 out of 5 stars.

If we take a clsoer look at the star rating breakdown we get a little more insight into which aspects people liked or hated most about JustFly. In the image below you can see that everything was rated above 4 stars except the “shipping” aspect which since JustFly doesn’t offer shipping it’s likely that reviewers may have became confused and selected whichever. Had this not been an issue JustFly may have had a 4 star overall review rather than 3.5.


 

TrustPilot Reviews for JustFly 2018

Next, we’re going to take a look at TrustPilot where JustFly has accumulated a whopping 137,000 reviews and has managed to retain a perfect 5 star score on the platform. It seems as though JustFlys customer service team is very active on TrustPilot and so it’s possible that many of the would be negative reviews were resolved hence earning them the perfect score.


Feefo Reviews for Justfly 2018

The last platform that we’re going to look at is Feefo, another massive and trusted online review platform that requires customers to submit proof before filling out a review on the site. Out of 10,000 Feefo reviews JustFly has accumulated a 4.1 out of 5 star review. It seems as though their customer service team is also quite active in resolving complaints on Feefo as well which is great news for customers.


All in all, based on what we’ve seen in this JustFly review we can say that the online travel company has earned its place in the travel arena. Their prices are extremely competitive, their customer service team is on top of things and the reviews about JustFly from on the popular platforms listed above speak for themselves.

Have you had any experience with JustFly.com? Let us know in the comments section down below!

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